4K content doesn't work on Apple TV
a
antigravity
Video: https://imgur.com/PyRlgX0
File info:
File 1: https://justpaste.it/dpgry
File 2: https://justpaste.it/m6iok
Device: Apple TV 4K (A2169)
Notes:
Plays back fine on Zuno iOS app.
Also ok on Plex tvOS app (direct play)
Nathan Ellis
Does this happen for all your files?
a
antigravity
Nathan Ellis ah yes- seems to happen on all content. Regardless of resolution.
All my content is HEVC if that helps
Nathan Ellis
antigravity is this the same on the newest update?
a
antigravity
Nathan Ellis Ot is yes- I changed to original quality and turned on Samsung banding and it seems to be playing correctly now
Nathan Ellis
antigravityPretty much everything should play now tbf, the engine had a MAJOR upgrade the last couple of updates. LMK!
Nathan Ellis
antigravityYou may not even need the Experimental Samsung fix, try without too
a
antigravity
Nathan Ellisi Unfortunately issue remains when Samsung fix is turned off.
Nathan Ellis
antigravityKeep on for time being then, Samsung TVs are a pain in the arse and don't support HDR10+ like other TVs
a
antigravity
Nathan Ok will do.
Also noticed a strange motion/fps issue where it seems to skip frames and/or has some sort of
motion smoothing on?
Can raise another ticket if required
Nathan Ellis
antigravity' is this on all content ? There's an issue where SDR content won't match framerate with your TV, HDR content should work